Looking to move past her hospice scandal, Dr Jenna James finds her job threatened by a handsome new doctor. DiDi is inspired to fight for her union rights, while cutbacks force Patsy to return to floor duty. Dawn questions her marriage and gets some distressing news.

The staff face an infectious disease crisis. DiDi's family drama spills into work - in the form of her sister-in-law. Dr James reaches out to a drugs company and finds herself affected by a patient with a complicated past. A worn-out Dawn is revived by Patsy's advances.

Dr James is caught off guard by workplace politics. A felon with cancer - and a history of daring escapes - arrives at the ward. When his mother pays a visit, Patsy asks Dawn to pose as someone she's not. DiDi's mother-in-law comes for treatment, sparking a family feud.

On the day of her "sympoosium", Dr James is plagued by complications. Patsy embraces his truth, and DiDi finds herself caught between her work and family. Dawn and Dr James see uncanny visions of themselves in two British visitors, Dr Pippa Moore and Sister Den Flixter.

With the ward's fate up in the air, DiDi hunts for ways to save it. Varla returns and butts heads with her equally opinionated daughter. Caught in a heap of lies, Jenna comes clean to her husband. After a memorial service full of drama, the staff gets a rude awakening.

As the staff try to stave off the closure of Billy Barnes, DiDi takes to the picket lines in a last-ditch effort to save the ward. After a ruse is exposed, Dawn inadvertently sets in motion a chaotic chain of events that seals the fate of the ward.