Thomas Kochs, formerly of Claridge's, is at the helm of a new, modern grand hotel. How does the master hotelier ensure his hotel stands out in a fiercely competitive market?
Behind the scenes at a new London 5-star hotel helmed by Thomas Kochs. In this episode, the hotel welcomes some A-List guests and launches a new afternoon tea.
This week, Tom Kerridge launches the hotel's new restaurant, and Thomas attends a 5-star travel convention in Vegas.