A documentary crew enters the offices of Dunder Mifflin to observe the workers and learn about modern management. Manager Michael Scott tries to paint a happy picture of his domain but his jokes keep falling flat. Then, worse, he's told that his branch may be downsized.
When a special consultant, Mr. Brown, arrives to teach a seminar on racial tolerance and diversity in the workplace, Michael implies that it was his idea while in reality his offensive behaviour necessitated the training.
When corporate wants Michael to pick a cheaper health plan for his employees, rather than lose popularity points with his staff, he shirks the responsibility and Dwight happily accepts the task.
Amid the rumours of downsizing, Michael tries to raise employee morale with a birthday party, despite the fact that the closest birthday is a month away. Meanwhile, Dwight asks Jim to form a "Survivor"-type alliance so they can protect themselves during the downsizing.
Michael and select members of the office staff prepare for a game of basketball against the workers in the warehouse. Overly confident about his team's ability, Michael trash-talks his opponents and he makes a bet: the losing team has to work Saturday.
An attractive woman arrives at the office to sell purses and causes furtive glances from male staff members who vie for her attention. Dwight attempts to ask her out on a date but his advances are deflected, leaving the door open for Michael to step in.
Michael feels left out as the rest of the office gossips about the summer interns. While Michael searches for the next juicy rumour to share, Andy struggles with heterosexuality.
A request by Jim leaves Michael feeling insecure and defensive. Meanwhile, Pam deals with the guest list for the wedding, and Dwight convinces Toby to investigate Darryl's worker's comp claim.
David Wallace breaks the bad news that not everyone will get a raise this year. Dwight reaches his breaking point with Jim and looks to the rest of the office for allies. Pam would like cash instead of wedding gifts.
The Dunder Mifflin staff travel to Niagara Falls to celebrate Jim and Pam's wedding under strict orders not to mention Pam's pregnancy. Michael, Dwight, and Andy all want to hook up with guests at the wedding and Michael and Dwight meet twins.
Michael meets with an insurance salesman that visits the office and is later convinced by Dwight and Andy that he is part of the mafia. Erin accidentally ruins Pam's painting.
Michael shocks Jim and Pam when he reveals the identity of the new woman he has been dating. Dwight apologises to Jim for years of torment with a strange peace offering.
It's Halloween and the office plans a 'Haunted House' for the children in the community. Michael falls into a koi pond at an important business meeting. Meanwhile, Pam and Andy go cold calling to drum up more sales.
Jim and Pam are out of excuses so they have no choice but to go out with Michael and Helene. Meanwhile, Dwight is strangely doing nice things for everyone in the office.
Michael's world is rocked by troubling rumours about Dunder Mifflin. He forces the office into a day of strange diversions, upsetting Jim and leading others to wonder if Michael has gone insane. Andy finds that his chief obstacle in courting Erin is his own awkwardness.
Michael gets excited when he's invited by David Wallace to be honoured on stage at the Dunder Mifflin shareholder meeting in New York, and he brings Andy, Dwight and Oscar along for the ride. Meanwhile, Jim has a hard time getting Ryan to do work.
Michael is forced to face the music after he realises he can't keep a promise he made to a group of kids 10 years ago. Meanwhile, Jim starts an employee of the month programme to increase employee morale.
Michael is outraged when Jim allows Phyllis to be Santa at the office Christmas party. Jim and Dwight try to get everyone into the holiday spirit despite the uncertainty with Dunder Mifflin. Meanwhile, Oscar has a secret crush.
A banker representing a potential buyer comes to the Scranton branch to interview the HR department before the sale goes through.
When Sabre comes in to take over Dunder Mifflin, Michael struggles to accept Sabre's new policies. Pam and Jim have an interview for a local day-care they really want to get into. Andy and Erin work on a welcome song for Sabre as Erin waits for Andy to ask her out.
Sabre's CEO visits and tells Michael and Jim that one of them must take a step down and go back to sales. Andy's Valentine's Day cards leave Kelly thinking she's the one he's interested in.
Pam's contractions begin but she and Jim are determined to wait it out as long as possible so they can have more time at the hospital. Meanwhile, the rest of the office crew try to distract Pam from the pain with food and entertainment.
Pam's contractions begin but she and Jim are determined to wait it out as long as possible so they can have more time at the hospital. The rest of the office crew try to distract Pam from the pain with food and entertainment. Back at the office, Erin makes Andy jealous.
Michael thinks he impressed Jo only to discover someone else in the office caught her eye. Meanwhile, Dwight makes trouble on Jim's first day back from paternity leave. Andy and Erin have an interesting first date.
When the sales staff lets Sabre's new "sales is king" policy get to their heads, Michael hides their new, prized leads.
Michael gets kicked out of the bar when he whips out all the stops to impress a friend of Jim and Pam's. Meanwhile, Andy and Erin do their best to keep their relationships under wraps. Dwight rethinks his pre-natal contract with Angela.
Andy pulls out all the stops to give Erin a memorable Secretary's Day. Michael reluctantly takes Erin out to lunch and lets slip about Andy's relationship with Angela. Meanwhile, Oscar circulates a viral video he made that compares Kevin's voice to the Cookie Monster.
Pam and Jim work on their first sales pitch together to Donna, the manager of a local restaurant, but Michael keeps misreading the signals she's putting out. Meanwhile, Dwight encourages Kelly to try out for the minority training programme.
Michael suspects Donna is cheating on him and puts P.I. Dwight Schrute on the case. Meanwhile, Andy is frustrated when no one takes his customer's complaint seriously.
Michael is surprisingly cheerful after learning some bad news about Donna. The new parents, Pam and Jim, have trouble staying awake in the office. Meanwhile, Angela takes matters into her own hands when Dwight refuses to honour their contract.
The press finds out that Sabre's printers catch on fire. Jo shows up to the office in hopes of finding out who the whistleblower is. Everyone suspects Andy, who adamantly denies he leaked the information.
Michael refuses to fire the new office assistant after everyone complains about his bad attitude. Andy plays it cool after Erin shows interest in another man. Meanwhile, Pam tries to impress Jim by pulling an office prank of her own.
Corporate assigns Michael to counselling with Toby. Dwight vows revenge on the Steamtown Mall after a shop owner snubs him. Meanwhile, Pam conspires to change her job title.
Andy invites the entire office to his community theatre production of Sweeney Todd in hopes that Erin will attend. Michael tries to put his jealousy aside and enjoy the performance while Jim and Pam struggle with their incompetent babysitter.
Michael, believing he has herpes, contacts all his ex-girlfriends, including Jan and Holly. Andy tries to play on Erin's compassionate side by holding a sex education meeting for the office.
When a competing sales associate steals a Dunder Mifflin client, Michael, Jim and Dwight decide to set up a sting to find out his sales secrets. Andy decides to start a band after finding out a friend from college has a successful music career.
The Dunder Mifflin staff have a Halloween costume contest. Michael's upset after Darryl gives an idea to corporate without running it by him first. Pam tries to make Danny open up about their dating past.
Cecelia's christening is overcrowded due to Michael inviting the entire office staff.
Hoping to get Gabe and Michael to be more friendly to one another, Erin organises a Glee viewing party for the staff at Gabe's. Meanwhile, Andy's jealousy over Erin and Gabe's relationship intensifies.
Michael helps Ryan generate capital for his WUPHF service. Dwight hosts a Thanksgiving hay festival in the parking lot whilst Jim learns he's run up against a Sabre sales commission cap.
After reading an article about China growing as a global power, Michael decides China must be stopped before they take over the US. Everyone in the office complains about Dwight's building standards and Pam threatens to move Dunder Mifflin to a new building.
Michael could not be happier when corporate sends Holly Flax to cover for Toby's leave of absence. Pam is forced to do a second Christmas party when Michael wants the party to be on the day Holly returns to Scranton. Jim regrets agreeing to a snowball fight with Dwight.
Michael prepares himself for the good or bad news about Holly and her boyfriend. In an effort to be an 'awesome' office manager, Pam decides to put up a resolution board for everyone to post their New Year's resolutions.
With Andy's sales at their lowest ever, he gets desperate and holds a small business seminar with the help of some special guests. Michael and Holly turn the event into an improv challenge. Meanwhile, Erin enlists some of her co-workers in her scrabble battle with Gabe.
An emergency call from Helene forces Jim to abandon Michael at a gas station restroom, and Holly, Erin and Dwight set out to rescue him. Back at the office, Pam's artwork starts a captioning contest that seems to offend Gabe.
It's Valentine’s Day and the public displays of affection between Michael and Holly are making everyone uncomfortable. The aftermath of a champagne lunch causes complications for Jim and Pam. After Gabe designs a romantic treasure hunt for Erin, Andy tags along.
After eleven years of writing, shooting, re-shooting and editing, Michael is finally ready to present his long-awaited action movie "Threat Level Midnight" to his co-workers and love interest, Holly; but is he ready for their reactions?
After many years and motel rooms, Dunder Mifflin traveling salesman Todd Packer is ready to leave the road behind and take a desk job in the office. Elsewhere, after his computer freezes for the millionth time, Andy battles office administrator Pam for a new computer.
The office holds its first ever garage sale in the warehouse, while Michael finally pops the question to Holly.
The new manager, Deangelo Vickers, has everyone hoping to make good first impressions. Andy finds himself awkwardly typecast, while Jim and Pam worry that they've come on too strong. Only Dwight is apathetic about the new leader.
Michael trains Deangeleo to take over the job of hosting the Dundie Awards. Erin struggles with her dislike of her boyfriend, Gabe.
Michael, about to leave for Colorado, wants a day without drama to say his goodbyes to each co-worker. Deangelo and Andy scramble to keep Michael's biggest clients.
Deangelo's true management style is finally revealed when he creates an inner circle of only men.
Dwight takes over as acting manager and applies draconian tactics to the office. Meanwhile, Gabe tries to win Erin back.
Jim heads a search committee that interviews candidates, including Andy and Darryl, for a new manages for the branch. Dwight tries to get back in the race.
A freak accident causes Michael to feel the office is cursed. He explores the religious beliefs of his employees before deciding to hold a charity 5K fun run. Meanwhile, further developments in the romances of Pam and Jim, and Dwight and Angela are explored.
Much to the dismay of Michael and many of the employees, Ryan returns to the Scranton branch of Dunder Mifflin to bring the company into the digital age. Angela is still upset about her cat.
The Dunder Mifflin Infinity website is launching and Michael is excited about going to the big launch party in New York while Angela plans a satellite party for the Scranton branch. Meanwhile, Dwight competes against the website to see who can sell the most paper in one
As Jan renovates the condo, Michael confronts his growing debt every way he can, which includes pressuring his employees for a loan. Pam and Jim spend a night out on Dwight's family farm, now a bed and breakfast.
When the Scranton branch is asked to participate in a Dunder Mifflin ad, Michael seizes his chance to exhibit his creativity. Meanwhile, Dwight explores the online world of Second Life.
When Karen tries to woo Stanley away from Scranton, Michael fights back, dragging her ex, Jim, into his war. Meanwhile, the existence of a "Finer Things Club" further disturbs Dunder Mifflin's calm.
After Ryan excludes Michael from a corporate wilderness retreat, Michael heads into the woods for his own survival adventure with nothing but the suit on his back. Back at work, Jim tries to revolutionise the office birthday party.
Michael finds himself between a rock and a hard place when Jan sues Dunder Mifflin and Michael is deposed as a witness. Meanwhile, Kelly trash-talks Pam after Darryl beats Jim at ping-pong.
Pam and Jim find they have run out of excuses and are forced to go to Jan and Michael's house for dinner. When Andy and Angela are also invited to dinner, Dwight's jealousy gets the best of him.
Michael's fascination with a woman modelling a chair in an office supply catalogue makes him feel things he hasn't felt in a while. Kevin and Andy team up to win back Dunder Mifflin's stolen parking spaces, forcing them into a faceoff with the bosses of five businesses.
Michael and Dwight decide to surprise Ryan in New York for a night of clubbing and to meet his pals. Meanwhile, the Scranton branch is upset when they find out they have to come in on a Saturday for Ryan's website project. Jim's plan to save them has unexpected results.
When Stanley snaps at Michael during a meeting, Michael tries to give Stanley an attitude adjustment. Dwight decides to buy Andy's car. Meanwhile, Pam deals with an unexpected inconvenience after spending the night at Jim's.
Jim hits the links with Andy and Kevin to try and land his biggest client ever. Meanwhile, Michael sets up a booth at a local job fair, which happens to be at Pam's alma mater, to find "the best and the brightest" for Dunder Mifflin's summer internship.
It's Toby's goodbye party at Dunder Mifflin and Michael demands a huge celebration that matches the joy in his heart. Angela, sick of Michael's unreasonable last minute demands, refuses, and Michael turns to Phyllis to take over the party planning committee.
The Dunder Mifflin employees suffer through the annual office awards ceremony, "The Dundies", hosted by pompous boss Michael Scott at their local watering hole - a Chili's restaurant.
The office reviews its sexual harassment policy in light of explicit e-mails.
Michael has a panic attack when he tries to close the deal on his new condo. Meanwhile, while he and Dwight are away from the office, Jim and Pam organise an "office Olympics" where employees compete in ridiculous games.
A fire in the kitchen forces the employees of the Dunder Mifflin paper company to the parking lot where Jim suggests a game of "Desert Island" - and they learn more about each another than they may have cared to.
Michael is forced by corporate to fire someone, putting a damper on the Halloween festivities at Dunder Mifflin.
After Dwight karate punches Michael, Jim organises a lunchtime rematch at Dwight's dojo where Pam becomes annoyed when Jim gets too friendly.
When Michael and Jan go after a new client, Michael surprises his boss - in more ways than one. Meanwhile, Jim finds a screenplay written by Michael - and the cubicle jockeys at Dunder Mifflin have a hilarious time acting it out.
On performance review day, the employees of Dunder Mifflin meet with Michael to discuss their work performances, but the only thing on Michael's mind is his own impending review from his own boss Jan later that day.
The employees at Dunder Mifflin are upset when Michael starts monitoring their emails. Pam suspects Dwight and Angela are having an affair. Michael shows up uninvited at Jim's BBQ and sings karaoke.
Morale at the office Christmas party hits an all-time low after Michael suggests a game of "Yankee Swap" with the $20 secret Santa gifts - and everyone vies for the iPod he bought for Ryan.
Michael takes the Dunder Mifflin crew on a freezing "motivational" booze cruise in January in an attempt to get them to accept his theories on leadership. To his frustration, they find the ship's captain more inspiring, and Jim becomes motivated to speak his heart to Pa
Michael demands attention from the entire Dunder Mifflin office after he has a freak accident with his George Foreman grill, and Dwight begins behaving strangely following a minor car crash.
Jim is worried Michael is going to tell others that he likes Pam so he has to unfortunately go along with being his best friend, which includes a lunch trip to Hooters.
When someone soils the carpet in Michael's office, Michael begins to question his popularity with his staff. He temporarily takes Jim's desk in the bullpen in order to bond with his troops - and initiates a sales contest to boost morale.
When Jan visits the office to conduct a "women in the workplace" seminar with the female Dunder Mifflin employees, Michael takes the guys down to the warehouse for some "male bonding".
When Michael visits Dunder Mifflin corporate headquarters in New York on Valentine's Day, he and Jan are both in for a surprise. Meanwhile, back in Scranton, the office staff celebrates Valentine's Day grade school style.